How to fax documents to the VA

Supporting evidence for a VA disability compensation claim — medical records, buddy statements, completed VA forms — can be faxed to a centralized intake center that scans everything into your electronic claims file.

Where disability claim evidence goes

Method	Details
Fax (toll-free)	844-531-7818 — Evidence Intake Center
Mail	Department of Veterans Affairs, Evidence Intake Center, PO Box 4444, Janesville, WI 53547-4444
Online upload	Through your claim on va.gov (claim status tool / QuickSubmit)

This intake center handles disability compensation claims. Pension, education, fiduciary, and health-care paperwork route to different intake points — check the instructions on the specific VA form, the letter the VA sent you, or va.gov/contact-us before sending, and verify the fax number there too, since intake numbers can change.

Honest first question: should you fax or upload?

If you have a va.gov account and your claim is visible online, uploading is usually the better channel — the file goes straight into your eFolder and shows up in your claim status. Fax earns its keep when the upload tool rejects your file, when a VA form's instructions direct you to the intake center, when you're helping a veteran who doesn't have online access, or when a deadline is today and the portal is fighting you.

Faxing the VA, step by step

Label every page Write the veteran's name and file number — the VA file number or Social Security number — on each page. Intake scans thousands of loose pages a day; unlabeled pages are how evidence goes astray.
Add a cover sheet Veteran's name, file number, a daytime phone number, what the documents are ("medical evidence in support of pending disability compensation claim"), and the total page count.
Send it as one PDF Combine the cover sheet and evidence into a single PDF and fax it to 844-531-7818. No fax machine needed — upload the PDF at faxer.me, enter the number, and pay $1 for the first page plus 25¢ per page, one time, no subscription. Keep the delivery confirmation.
Verify it reached your file Allow several business days for scanning, then check your claim status on va.gov or call 800-827-1000 to confirm the documents are in your file. If you work with a VSO (Veterans Service Officer), they can see your eFolder and confirm directly — and their help is free.

Fax the VA now

Upload your evidence, enter the intake center's fax number, pay $1 for the first page. No sign-up.

Go to faxer.me →

Frequently asked questions

What is the fax number for VA disability claims?

Evidence for disability compensation claims goes to the VA Evidence Intake Center at 844-531-7818 (toll-free), or by mail to PO Box 4444, Janesville, WI 53547-4444. Other VA programs — pension, education, health care — use different intake points, so verify the destination on your VA form or letter, or at va.gov, before sending.

Is it better to fax or upload documents to the VA?

Uploading through your claim on va.gov is generally better when it works: the documents land directly in your electronic claims file and appear in your claim status. Fax is the reliable fallback when the upload tool rejects a file, a form directs you to the intake center, the veteran doesn't have online access, or a deadline leaves no time to troubleshoot the portal.

What should I write on documents faxed to the VA?

Put the veteran's full name and file number (the VA file number or Social Security number) on every single page, not just the cover sheet. The intake center scans mail and faxes into electronic claims files at high volume, and per-page identification is what keeps a separated page attached to the right claim.

How do I confirm the VA received my fax?

Keep your fax delivery confirmation, then allow several business days for intake scanning and check your claim's Files or Status section on va.gov, or call the VA benefits line at 800-827-1000. An accredited VSO representative can also look in your eFolder and confirm the evidence arrived.